PRIVACY POLICY — LUNORIA STUDIO

Last Updated: August 18, 2026

Lunoria Studio respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or make a purchase from our online store.

By using our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you use our website, we may collect the following information:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Order and purchase information

• Payment-related information

• Customer service communications

• IP address

• Browser and device information

• Website activity and browsing information

• Information provided when you contact us

Payment information may be processed directly by third-party payment providers. Lunoria Studio does not intentionally store complete credit card information unless necessary and permitted for the operation of the payment service.

2. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

• Process and fulfill orders

• Process and confirm payments

• Arrange shipping and delivery

• Provide customer support

• Respond to questions and requests

• Communicate with you about your orders

• Prevent fraud and unauthorized transactions

• Maintain and improve website security

• Improve our products and services

• Analyze website performance and customer experience

• Send promotional communications when permitted by applicable law

3. SHARING YOUR INFORMATION

We may share personal information with trusted service providers when necessary to operate our business, including:

• Payment processors

• Shipping and logistics companies

• Website and hosting providers

• Customer service platforms

• Email and communication services

• Analytics providers

• Advertising and marketing platforms, when applicable

• Fraud prevention and security services

We only share information when reasonably necessary for the relevant business purpose and in accordance with applicable laws.

4. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to improve functionality and your browsing experience.

Cookies may be used to:

• Keep the website functioning properly

• Remember preferences

• Understand how visitors use our website

• Measure website performance

• Improve our services

• Provide relevant advertising when applicable

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. DATA SECURITY

Lunoria Studio takes reasonable technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

6. DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, prevent fraud, and enforce our agreements.

When information is no longer required, it may be securely deleted or anonymized, where appropriate.

7. YOUR PRIVACY RIGHTS

Depending on your location and applicable privacy laws, you may have rights regarding your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information when legally applicable

• Request information about how your data is used

• Request information about certain data sharing practices

• Withdraw consent where consent is the legal basis for processing

• Object to certain types of processing where legally applicable

To exercise your rights or ask questions about your personal information, please contact us.

Email: macedoisabela87@gmail.com

8. THIRD-PARTY SERVICES AND LINKS

Our website may use third-party services or contain links to third-party websites.

These third parties may have their own privacy policies and terms. Lunoria Studio is not responsible for the privacy practices or content of third-party websites or services.

We recommend reviewing the privacy policies of any third-party service you access through our website.

9. CHILDREN'S PRIVACY

Our website is not intentionally directed toward children, and we do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

10. INTERNATIONAL USERS

Lunoria Studio may use service providers located in different countries. As a result, personal information may be processed or stored in countries other than the country where you live.

Where required, we will take appropriate measures to protect personal information in accordance with applicable privacy and data protection laws.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or the way Lunoria Studio handles personal information, please contact us:

Lunoria Studio
Email: macedoisabela87@gmail.com
Customer Support Hours: Monday to Friday, 9:00 AM to 6:00 PM

We aim to respond to customer inquiries within 24 business hours.

Lunoria Studio
Last Updated: August 18, 2026